Accessibility statement

We work to make this website usable by people with disabilities and aim to follow WCAG 2.2 Level AA guidance. Accessibility is ongoing work; this statement is not a claim of independently audited conformance or ADA certification.

Use the accessibility button at the bottom left of any page, or press Alt + A, to change text size, increase contrast, use a readable font or larger cursor, underline links, reduce motion, or pause videos and animations. The custom language dropdown translates the site in place with Google after you choose a language. Select English to restore the original page. Preferences are saved on your device and can be reset at any time. These tools complement the website structure and do not replace assistive technologies.

The site includes a skip-to-content link, labeled form fields, descriptive headings, image alternatives, and visible focus indicators. The accessibility dialog supports keyboard navigation and Escape to close. Browser zoom remains available for further magnification.

The service-area map uses a third-party basemap. A community directory provides direct links to the same areas without interacting with the map. External review platforms have their own accessibility features and limitations.

If a page, form, or control prevents you from finding information or requesting service, call (239) 610-2533. Tell us the page and the task you were trying to complete; we will work with you to provide the information or arrange your inquiry through another method.